Deleting an event is permanent, and unlike editing, there’s no way back afterwards. For a single, standalone event this is a quick, low-risk job. For an event that’s part of a recurring series, it’s worth reading the warning below before you click anything, because it can take far more with it than the one event you meant to remove.
This cannot be undone, and a series can take more with it than you expect
Deleting a single event deletes that event only, with no side effects. Deleting a series’ worth of events is different: when you open the Delete task, Hubb lists warnings about everything that’s attached, alongside the three scope options, so read them properly rather than clicking Yes on reflex. Depending on scope, deleting can: remove upcoming rota signups without telling the people on them; delete any planner plans attached to the event, along with all their items; and cancel existing bookings. Bookings on the event you opened are cancelled with an email to the booking contact and booking managers, but the series-level warning doesn’t say whether an email goes out for bookings on other events, so don’t rely on those people being told. None of this can be recovered afterwards.
Deleting a single event
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Log in to your web office, select the group that holds the event and open the Events tab.
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Click the event’s title to open it.
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Open Tasks and choose ‘Delete this event’.
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Confirm on the ‘Are you sure you want to delete this event?’ prompt by clicking Yes.
Deleting an event that’s part of a series
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Follow the same first three steps above. Because the event belongs to a series, the confirmation prompt shows more detail: any warnings about what’s attached, and three scope options underneath them.
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Read every warning shown. Each one names exactly what would be lost, such as a number of rota signups, a planner plan and its items, or bookings on other events in the series, and whether it affects just this event or the whole series.
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Choose your scope: ‘Delete this event only’ removes just the one you opened; ‘Delete this event and others in the period’ lets you set a from and to date and removes every event in that range; ‘Delete all events in the series’ removes the lot, past and future.
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Confirm by clicking Yes only once you’re sure of the scope and have read the warnings for it; the wider the scope, the more the warnings tend to cover.
Good to know
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The warnings are specific to what’s actually attached to that event or series, so a quiet series with no rota signups or bookings may show fewer warnings, or none, while a busy one shows several.
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If the Delete task doesn’t appear at all, the event or its series is linked to a payment group. Linked events can’t be deleted; remove the links in the payment group’s settings first and the Delete option comes back.
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Rota signups are removed without notifying the people on them, so if a series has upcoming signups you want to keep, sort those out, or the people on the rota, before you delete.
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Deleting rather than editing is the right call when an event or series is gone for good; if you just need to change a date, time or detail instead, see how to edit an event or a whole series, which won’t touch any bookings or rotas.
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If you’re at all unsure what a warning means for your event, it’s worth raising a ticket via the contact form below before you confirm; our UK team can talk it through with you.
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