Deleting an event is permanent, and unlike editing, there’s no way back afterwards. Whether the event stands on its own or belongs to a recurring series, it’s worth reading the warning below before you click anything, because deleting an event can take rota signups, bookings and plans with it.
This cannot be undone, and it affects more than the event itself
Deleting any event, standalone or part of a series, can remove things attached to it. Hubb shows you a warning for each one on the confirmation prompt, so read them properly rather than clicking Yes on reflex. Deleting can: remove rota signups without telling the people on them; cancel bookings, which sends a booking-change email to the booking contact and the booking managers; and delete the event’s plan along with all its items. None of it can be recovered afterwards, and the emails can’t be recalled.
Where signups would be removed, Hubb asks you to confirm a second time. Take that second prompt as the cue to stop and check rather than a formality.
A series can take much more with it than the one event you opened, so the scope you choose matters. See the series steps below.
Deleting a single event
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Log in to your web office, select the group that holds the event and open the Events tab.
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Click the event’s title to open it.
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Open ‘Tasks’ and choose ‘Delete this event’.
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Read any warnings on the confirmation prompt. They name what’s attached to this event: rota signups, bookings, a plan and its items.
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Confirm by clicking ‘Yes’. If signups would be removed, you’ll be asked to confirm once more.
Deleting an event that’s part of a series
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Follow the same first three steps above. Because the event belongs to a series, the confirmation prompt shows more: warnings about what’s attached, and three scope options underneath them.
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Read every warning shown. Each one names exactly what would be lost, such as a number of rota signups, a plan and its items, or bookings, and whether it affects just this event or the whole series.
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Choose your scope: ‘Delete this event only’ removes just the one you opened; ‘Delete this event and others in the period’ lets you set a from and to date and removes every event in that range; ‘Delete all events in the series’ removes the lot, past and future.
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Confirm by clicking ‘Yes’ only once you’re sure of the scope and have read the warnings for it; the wider the scope, the more the warnings tend to cover.
Good to know
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The warnings are specific to what’s actually attached, so a quiet event or series may show fewer warnings, or none, while a busy one shows several.
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If the event is linked to a payment group, you can’t delete it until the links are removed. The ‘Delete this event’ task still appears, but the confirmation prompt lists the payment groups involved and won’t offer you a ‘Yes’ button. Remove the links in each of those payment groups’ settings, then come back. If it’s only other events in the series that are linked, you can still delete the one you opened; it’s the wider scope options that are held back.
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Rota signups are removed without notifying the people on them, so if there are upcoming signups you want to keep, sort those out, or tell the people on the rota, before you delete.
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Deleting rather than editing is the right call when an event or series is gone for good. If you just need to change a date, time or detail, see how to edit an event or a whole series. That’s much gentler, though not entirely hands-off: changing an event’s times re-times any attached resource bookings (sending a booking-change email) and adjusts rota slots so they don’t run past the new end time. Nothing is cancelled or deleted.
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If you’re at all unsure what a warning means for your event, it’s worth raising a ticket via the contact form below before you confirm; our UK team can talk it through with you.
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Raise a support ticket and our UK team will get back to you.
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