When each group’s check-in closes, an email lands with everything a leader needs to act on. It’s easy to dismiss as admin noise; it’s actually one of the most pastorally useful emails your church receives, so it’s worth setting the recipients deliberately.
Setting it up, and what’s in it
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The recipients are set per check-in profile, in its notifications section. The usual pattern: each group’s leader gets their own group’s email, copied to your children’s worker.
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The email is sent automatically when that group’s check-in closes, at the close time or when someone closes it manually. One check-in per group, one email per group.
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Inside: any new guest registrations that need processing into proper records, so visitors don’t evaporate; anyone not checked out by the close, if check-out is enabled, which is your prompt to confirm every child actually went home with the right person; and the non-attendance warnings.
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The non-attendance warning is the clever one: it lists anyone who has attended at least once in the event series but has missed the last few in a row. The threshold is set on the profile, two consecutive misses by default.
Why you want it
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The safeguarding half: a written record, every week, of who was in, who was out, and who was never collected, closing the loop the audit trail opens.
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The pastoral half: “Maisie hasn’t been for three weeks” is exactly the sentence a children’s team should hear early. Is everything alright at home? At school? A family drifting away is easiest to reach in week three, not month three, and this email is the automatic radar that spots them without anyone keeping a tally.
Good to know
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Guest registrations flagged in the email deserve prompt attention: check the family is set up properly, details are complete, and one-off visitors were handled as one-offs; the groundwork in getting your data ready applies to newcomers too.
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The numbers behind the email are just your attendance records, so anything it flags can be explored properly with the reports in how check-in feeds your attendance records.
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Pick recipients who will actually act: an email to a shared inbox nobody owns is a warning nobody heard.
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