How can we help you today?

We’re improving how your website’s domain connects to Hubb, and we want to give you plenty of notice.

There’s nothing for you to do right now. This is a heads-up so you’re ready when the time comes.

What’s changing

At the moment, your domain points to Hubb using a fixed IP address. We’re moving to a more robust and secure setup. The benefit to you is that if we ever need to move or upgrade our servers, your website keeps working, and there’s nothing for you to change. It also means we won’t have to come back to you in the future to ask you to update settings, because we’ll be able to do that for you safely and securely.

What we’ll ask you to do later

When we’re ready, we’ll be in touch with the exact steps. You’ll have two options.

The first is to transfer your domain to us, and we manage everything from then on. This is our honest advice if you want the most secure, best-supported setup. There is a cost, starting from £1.50 a month, with full pricing listed at www.hubb.church/domains.

✓ No technical work for you – no jargon, no worrying about getting the right details or timings, we take care of all of it ✓ Faster response if anything needs changing – we can act straight away to keep your site running, without waiting on you ✓ Email protection looked after – we set up the records that help stop your email being spoofed, and keep them configured correctly ✓ Future upgrades handled for you – as we improve our setup we make any changes needed without involving you You keep full ownership of your domain name. We simply manage the settings on your behalf, and if you ever move away from Hubb, we transfer it straight back to you.

The second is to make the change yourself. We’ll send clear instructions, and you update the settings at your domain registrar. The change is straightforward, but we know that for some people, anything that touches a domain can feel daunting, so we’ll talk you through it, and we’re on hand if you get stuck.

What would help right now?

So you’re ready when we get in touch, it’s worth checking two things.

1. Where is your domain registered? This is the company you registered your domain name with, for example, GoDaddy, 123 Reg, or whoever set your website up originally.
2. Can you log in and change its settings? If you’re not sure, now is a good time to find the login details and confirm you have access.

We’ll send full details before anything needs to happen. If you’d already like us to take domain management off your hands, just reply and let us know.

Ask us to manage your domain